FAQs

Shipping

Orders will be shipped to your address provided and will be posted out within 3-5 working days of purchase. 

Once an item has been shipped I will send you a shipping notification outlining roughly when your item should reach you.

All items are shipped as standard second-class delivery with the UK Royal Mail and for domestic orders should arrive within a week of shipping. For international orders outside of the UK this process may take longer and I will specify this with the shipping notification.

All items are shipped in bubble mailer envelopes and each item is gift-wrapped in tissue paper and tied with twine. Should you require an additional personalised note or have any gift wrapping requests please drop me a message prior to or upon purchase.

If your item does not reach you within the expected time frame please get in touch with me to let me know.

Shipping costs*

UK P+P - Standard £1.00; 3 or more items; £2
Europe P+P - Standard £3.50; 3 or more items £4.50
Rest of world P+P - Standard £4.50; 3 or more items £5.50


*Make it Betty is not responsible for any international customs charges which may be required when receiving international orders. Please check your country’s customs charges before making a purchase if you have any concerns.*

Returns & refunds
I really hope that you enjoy your purchase but if you are unhappy with your purchase for any reason please contact me within 14 days of receiving your item. I can then refund the cost of the item and original postage & packaging fee upon successfully receiving the returned item in the original condition. I cannot accept responsibility for repaying return postage costs.

Thanks for reading all of my shop policies, please get in touch if you have any queries or you require any more detail on any of this information.

Betty
x